الأسئلة الشائعة
What types of modules are available?
(Shop – Kiosk – Drive Through – Supermarket).
How do I apply for a rental?
via the form.
Where can I find official contact details?
via the Website, or through Darb's official communication channels.
What are the working hours of Darb Company?
From 8am to 5pm, Sunday to Thursday.
How long does it take to respond to complaints?
Complaints and reports are responded to during official working hours, often within a period not exceeding 48 working hours depending on the nature of the report.
How are customer incidents handled?
Customer reports and feedback are carefully received, then reviewed and analyzed by the competent team, and work to address them as quickly as possible, taking care to improve the customer experience.
How can I make a complaint or feedback?
By contacting Darb Customer Service through the toll-free number or via WhatsApp, and your request will be received and followed up by the competent team.
Are there regular offers or discounts?
Darb is keen to celebrate international days and annual events, and offers special offers in some branches. You can also follow their platforms on social media to see the latest offers.
Can I request an e-invoice?
Yes, by contacting customer service.
Are Darb stations equipped for people with disabilities?
Yeah.
How to apply for an investment or lease with Darb?
You can apply through the investment/leasing form on the website.
Do Darb stations support all electronic payment methods?
Yes, most branches support all electronic payment methods.
Is there a special app for a trail or a loyalty program?
A loyalty program and digital services are being developed soon.
Are additional services other than fuel filling available?
Yes, it includes all types of fuel by branch, car services, café restaurants, supermarkets, shops, ATMs, and public facilities.
Where are Darb stations concentrated?
Darb covers all regions of the Kingdom and is distributed in all regions.
When was Darb established?
It was established in 1428AH in the Makkah Al-Mukarramah region.
What is Darb?
A leading company in the field of petroleum services and the development of services provided to raise the level of quality of life in the Kingdom of Saudi Arabia, with the qualification to establish, manage, operate and maintain gas stations.
Is there a gasoline filler slide?
Available with an app.
How many Darb stations?
53 stations so far.
Are there part-time jobs?
As needed.
Are there training or coaching opportunities?
When is the job application answered?
In the event of a vacancy that conforms to the requirements, the applicant will be contacted.
How do I apply for a job?
Through the recruitment form website.
What are the best commercial leasing locations?
Gas stations provide real estate spaces and permanent customers.
How do I rent a shop at a gas station?
by filling out the application form.
What types of modules are available?
(Shop – Kiosk – Drive Through – Supermarket).
How do I apply for a rental?
via the form.
Is there a franchise?
Yes available
Is Darb extracting a license?
Yes, it is contracted with an office, but the client bears its fees.
Does Darb have a financial contribution?
There is not, but if he has an amount of 3000.000 million and we provide him with the site and licenses.
Does Darb buy sites?
Yes if they are strategic locations.
Are revenues calculated from shops, not just gasoline?
On each liter 3 halalas and real estate marketing 7%.
How long a lease?
Seven years.
How much is the franchise fee?
250.000 thousand.
What are the franchise terms?
1- Experience in operating stations.
2- He has the intention to expand.
3-Number of years of experience? Is it an institution or a company that has a registered trademark?
2- He has the intention to expand.
3-Number of years of experience? Is it an institution or a company that has a registered trademark?
What are the types of investment?
Station - Land _ Amount of money
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